FAQ
Payment
All payments go through PayPal which protects your payment. www.paypal.co.uk please do check them out for any queries. We do not store any of your personal information then Email Addresses for emails on order and future promotions. Once payment has cleared the goods will be sent out to you.
Delivery
We aim to dispatch all items within one day of order. When this is not possible within 48 hours we will contact you. Should you require any advice on Delivery simply email [email protected] and we will be happy to deal with any queries?
Overseas Delivery
We are able to dispatch orders overseas but if you do require overseas delivery contact us by any method provided on the website or email us directly on: [email protected]
Ordering
If you have placed an order online we will email you to notify you that we have received your order and are working towards dispatching your order. Our dispatch time is one working day, if you have any problems with the order please do contact us and we will be happy to deal with any queries.
Returns
All goods have to be returned within 14 days from the original purchase date and have to be in perfect condition in the original packaging and unworn. The refund will be given once the goods arrive and are inspected, if they are approved the refund will be issued. However, if they are refused for a refund an additional postage charge will be charged to get the Clothing back to you. In addition to this you will be responsible for the cost returning the goods back to us.
Please contact us for our address
We will happily exchange your item for a different product or a different size (subject to availability of stock.)
Do I have to pay for postage if I want to exchange an item?
You will be subjected to have to pay for the Postage back to us but we will post your exchanged item free of charge. Please do contact us for any queries.
How long do I have to exchange items?
As with returns, we offer you a full 14 days to exchange an item.
If you have any additional queries please do contact us.